[GGH4.X] Microsoft Office 2013 / 2016 が動作しない.
技術ノート
2013/10/09
[番号]
技術ノート KGTN 2013101001
[現象]
[GGH4.X] Microsoft Office 2013 / 2016 が動作しない.
[説明]
Microsoft Office 2013 / 2016 が動作しないという現象は, Microsoft Office 2013 / 2016 の描画レベルでの仕様変更に基づいており,GGH4.8.2により Windows Server 2012 (R2) の環境でサポートします. Windows Server 2008 R2 の環境については,プラットフォーム更新プログラム KB2670838 をアンインストールすることで動作します.詳細については,以下のGraphOn社のコメントをご覧下さい.
Applications such as Office 2013 that use DirectX will not run in GO-Global sessions on Windows Server 2008 R2 when Windows Update KB2670838 is installed. To work around this issue, uninstall KB2670838. Background: Windows Update KB2670838 replaces the user-mode DirectX runtime with a version that requires display drivers to support DirectX. The GO-Global display driver does not support DirectX in versions 4.8.1 and earlier. Beginning in version 4.8.2, the GO-Global display driver supports DirectX, but only on Windows Server 2012 and Windows Server 2012 R2. The GO-Global driver only supports DirectX on these versions of Windows because it relies on a Windows component that is not available in earlier versions of Windows.